Health and Safety Are Our Priorities

Updated 2/26/22

As we’ve shared over the past year, the safety of our customers and team members is and always will be one of our highest priorities. We've updated our in-store healthy and safety requirements to continue to protect our community and align with the state's COVID-19 guidelines. 

IN STORE SHOPPING PROTOCOLS

- Face coverings placed over your nose and mouth are no longer required in indoor public settings in LA County, City of Long Beach, City of Pasadena, Orange County, San Francisco County and Alameda County. Masks are still strongly recommended for indoor settings. 


- Clean your hands with soap and water or hand sanitizer after contact with frequently touched surfaces.

- We are accepting reusable bags.

- When inside the store, stay 6 feet apart from other households.

- We are still offering optional curbside pickup and drop off services in all locations. Please call the store upon arrival.

- We will continue to utilize EPA-certified cleaning agents to sanitize all common and high-touch areas on the sales floor, in our restrooms and in team break rooms. These are cleaned through the day following state and CDC guidelines.

Thank you for your understanding!

COMMUNITY EVENT PROTOCOLS

In-Person Appointment Based Event Protocols 

In order to attend our events, all dogs must be current on vaccines and remain on a leash during the event, except during official off-leash play time.  Face coverings placed over your nose and mouth are no longer required in indoor public settings in LA County, City of Long Beach, City of Pasadena, Orange County, San Francisco County and Alameda County. Masks are still strongly recommended for indoor settings. 

Event reservations are limited to one person or one household per appointment depending on the type of event.

Private In-Person Event Protocols

Face coverings placed over your nose and mouth are no longer required in indoor public settings in LA County, City of Long Beach, City of Pasadena, Orange County, San Francisco County and Alameda County. Masks are still strongly recommended for indoor settings. 

Private In-Person Event Daycare Room Rules: 

No human food or drinks besides water are allowed inside of the daycare room. Any treats or giveaways must be placed on a table outside of the daycare room and are to be distributed at the end of the event. 

Have any questions not addressed here? Please contact help@healthyspot.com.